In order to make your Nirvana experience a pure state of healthy bliss, as well as for clients who are scheduled before and after your therapy sessions, please take note of our Hyperbaric and Wellness Spa policies.
If you are coming to Nirvana for your first session, please arrive 30 minutes early for your appointment to allow for stress-free check-in, completing forms, changing, or simply a little pre-therapy decompression time. Clients who have already begun their package are required to arrive 10 minutes in advance of their session.
SCHEDULING AN APPOINTMENT
It's best to schedule your Ultimate Spa Package at least a week in advance. This also allows us get you forms ahead of time, speeding your check in when you arrive for your first session and helping to make your experience perfect. For short notice bookings, we'll always do our BEST to accomodate you. For HBOT Medical Services, again, call us in advance to work out a schedule for consecutive treaments. We can help you with logistics or a place to stay if you need it. HBOT sessions are 90 to 120 minutes in length so to keep a balanced schedule that works for all our clients, we cannot take "walk ins" for HBOT sessions.
For the Ultimate Spa Package we require full payment at the completion of your services. For HBOT Medical Services, we require full payment or a minimum of 50% of your treatment program to be paid up front, with the remainder of the balance to be paid half way through your treatment program. Please take note of our CANCELLATION POLICY below if you have to change your appointment.
BOOKING INFO FOR MEDICAL CLIENTS
We can work with your insurance carrier. Please call us and talk to our Medical Specialist to start the process. Since most medical conditions require extended treatment, please note that we can help arrange accomodations if needed. We're here to take good care of you.
All new clients that do not have a previously existing prescription for medical grade oxygen are required to have an intake with the Nirvana staff physician. We'll work with you on scheduling the intake when you book your first appointment.
When doing an extended therapy package, it's important to note that consecutive daily sessions are vital to the success of your treatment. Be committed to your healing! The effects of oxygenation are cumulative. When scheduling, make certain you can follow through... that's how Nirvana can help you be your best. We have a strict 48-hour cancellation policy. Cancellations or changes for HBOT Medical Services must be made with a minimum of 48 hours notice or you will be charged a $25.00 cancellation fee. Cancellations or changes for the Ultimate Spa Package must be made with a minimum of 48 hours notice or you will be charged a $100.00 cancellation fee. Obviously, there are emergencies that arise which are legitimate reasons to cancel. Please alert us immediately if this happens.
Nirvana is a place of tranquility, relaxation and healing. Please respect all our clients right to privacy and serenity. Bring your positive energy and add it to the positive energy we create at Nirvana every day. If there's anything we can do to make your time at Nirvana even more enjoyable or you have a special request, please let us know.
We look forward to seeing you soon at Nirvana, the world's most unique wellness spa and place to heal.